Transit FAQs | wyfoundation

What is the cost?

Per passenger: $15 Senior (60+), round trip $20 Non-senior, round trip $50 Airport, one way (Bozeman only)
What info do I need when I reserve a ride?

-Preferred date of service -Name -Cell phone number -Pick up address -Drop off locations (usually 2-3 are allowed) -For airport rides, number & size of bags -Let us know if you need any special accommodations or a chair lift
When do I pay?

When you are picked up.
How do I reserve a ride?

Bozeman: Call, text or WhatsApp our bus reservation line: +1 (406) 640-0244 Idaho Falls: Call, text or WhatsApp our bus reservation line: +1 (406) 640-1575
Where does the bus pick up?

We pick up riders within the Town of West Yellowstone town limits and at the junction of 287 & 191 or you can meet us at the bus garage if you prefer.
How do I pay?

Cash is preferred, we also take local checks.
What days and times does the bus operate?

Tuesdays & Thursdays: roundtrips from West Yellowstone to Big Sky, Belgrade and/or Bozeman. Mondays: roundtrips from West Yellowstone to Rexburg & Idaho Falls We typically pick up in West Yellowstone between 7:30pm-7:45am. In the winter, we leave Bozeman or Idaho Falls no later than 2:00pm.
Do you make provisions for people who have limited mobility?

Yes but we need to know at the time of reservation. One of our vehicles has a wheelchair lift and space for tying down wheelchairs. If you use a walker, you can either use the lift to get onto the bus, or our driver can assist you getting up the steps. Unlike big city buses, our drivers are instructed to give assistance to anyone who may need it. That includes help with carrying packages on and off the bus.
Are food or drinks allowed on our vechicles?

-We would prefer you did not eat or drink on our vehicles but if you do- cleanup after yourself please -No alcoholic beverages -All other beverages must be in a container with a lid -You are allowed to eat on our vehicles but nothing with strong odors
Are facemasks required?

Not usually but we reserve the right to require facemasks at the driver request. Facemasks are available on all vehicles.
What items are prohibited?

-No firearms/weapons of any kind -No explosive materials such as fireworks, gasoline, car batteries -No open alcohol containers -No marijuana products (in accordance with Federal regulations as we travel through Federal jurisdiction)
Are animals allowed?

Service animals are allowed and must be mentioned at the time of reservation. Other animals may be allowed on a case-by-case basis. Must be mentioned at the time of reservation. Lap carrier required. Animal cannot be disruptive.
Do the drivers speak Spanish?

Our Bozeman drivers have a translator app or we can use an interpreter line. Our Idaho Falls driver is fluent in both English and Spanish.
Who can ride the bus?

Anyone! Our services can accommodate many transportation needs, including getting to and from the airport, appointments and shopping. Our goal is to reduce the transportation barriers to find and retain employment, independent living, and simply getting you to where you need to go.
How should I wait for the bus?

Best: Be outside or near the door so you and the bus driver can see each other when the bus arrives.
How far in advance do I need to schedule my ride?

We recommend you reserve your ride as soon as you know you would like to travel. You must request your ride at least one day in advance of when you need your ride (before 4pm the day before). You can set up a ride up to one month in advance. Please make sure you call dispatch if you do not need a ride on any particular day. Your reservation is not complete until you receive a confirmation from us.
If I have a complaint, who can I contact?

Executive Director, Carrie Coan (406) 646-1152 ed@wyfmt.org or if you think your civil rights have been violated, you can call the Montana Department of Transportation (406) 444-5416